How does the earnback work?
“Show up” on 24 of the 28 days to earn back half your entry fee. You’ll receive them first as WayBetter Points into your account (a Point is currently worth a dollar). If you qualify for an earnback, Points will show up within a few days of the event ending. Then, you can cash out via PayPal or keep your Points in your balance and roll them over into your next game or accountability group. Note you will need a PayPal account, which is free, as well as the WayBetter app and a WayBetter account, also free (no subscription is required). And please note that if Points balances sit untouched for a year they will expire … we encourage you to use your Points for other events, or cash them out and reward yourself with something fun.
What if I show up on 23 days?
You’re out of luck. Four flex days is our cushion to make 24 reachable. It’s totally doable if you put your mind to it, and it’s your responsibility to keep an eye on your status (you can monitor your progress in the app). To make it fair for everyone, 24 is a hard line.
Are earnbacks always 50% of my investment (entry fee)?
No, it could be more or less, but if it’s not 50%, this will be clearly communicated to you before you join.
How do I receive my earnback?
Once your game is finalized, you’ll see your earnback in your account in the form of points. Each point is worth $1 USD.
You can find this section by tapping on your name in the lower right corner of the app. Select Points & payouts to see your account balance. You can request a payout or save your points and use them towards another 28 Days event or WayBetter game. To request a payout of your points via the app - please open the app and click the profile person icon on the bottom right-hand side. It will look like this:
Please click that icon and then click "points & payouts." Then select “Request a payout via PayPal.”
24-hours later, you will be emailed a link to complete the payout process. The email will be coming from waybetter@info.waybetter.app. The subject is Action Required for Your WayBetter Payout.
Before you click on it, please open up a browser page on your phone and log into www.waybetter.app, then come back and click the link. Once your PayPal email has been entered your payout will enter the queue to be processed.
Paypal's extensive security measures allow us to provide our valued players with a secure, fair, and efficient payout process. For extra security, we may ask players to provide a valid government ID that matches their WayBetter and PayPal account details.
Payouts are processed in the order they are received and once confirmed, they may take up to 14 days (excluding weekends and holidays) to reach your account. While our goal is to issue payouts as quickly as possible so you can celebrate your success, failure to provide confirmation upon request can delay the payout process. Additional delays may also occur for payouts over $300 due to enhanced security measures designed to keep your points safe.
If additional verification is needed, our Payout Review Team will reach out to you at the email associated with your WayBetter account.
If you don’t have a PayPal account, please email support@waybetter.app to discuss alternatives to PayPal. Please note such alternatives may result in payout delays and additional fees.