Participants in "28 Days with ______" can either interact via text or through the app. For those opting for texts, the structure is always the same: every morning at around 8 a.m., the host texts everyone in your group. Normally the morning text has a voice message so you can hear the host in their own words. These morning prompts vary from day to day: a question, a task, or something the host wants everyone in the group to think about today. Later in the day, WayBetter uses the same text channel to send you reminders to get in your protein, fiber, and movement.
Do I have to give my phone number?
You don’t have to give us your cellphone but most participants do because texting is how your host reaches you and how the daily check-ins arrive. But it is genuinely optional. If you would rather not exchange texts, you can experience the same thing inside the app: the host’s message, the check-ins, the group, all of it.
What time do the texts arrive?
Your host’s daily message normally comes around 8 a.m. your time, though you can schedule it to suit your life. The three healthy check-ins are late morning (protein), mid-afternoon (fiber), and early evening (movement). You can switch any of them off individually in the app.
What if I text STOP?
STOP is a kill switch rather than one of our settings. Phone carriers govern it, and we have to honor it. Text STOP and every text from us stops, including your host’s morning message. Text START to resume.
Note that texting STOP does not cancel your experience. You remain enrolled, and you can continue in the app. But if what you want is fewer texts, better to change your settings in the app’s text preferences.
Do I need the app?
You don’t need it, but it will help you get the most out of what is intended to be a social experience. Note that your host cannot text you back (your texts don’t go to the host’s personal cellphone). That said, your host can read what you text back … they’ll see it in the social feed in the app (unless you set your privacy preferences to prevent that). So your host can get back to you by replying in the app, just not directly to you via text.
The app is also where you track your progress toward your earnback, choose which texts you get and when, and see what everyone else is posting. You do not need a paid WayBetter membership to get to your event, but you will need the app to program your payout.
Message rates
Standard message and data rates apply. Text HELP at any time for help.